Announcements
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What are people saying about our courses?
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Re: our Memory and Recall Skills Course
I was in your group recently and I would like to let you know that I use the different methods for lists. It is true that we don't need paper anymore, specially when you are in the bus and you
need to remember some tasks. I visualize the ten items (pencil, swan etc.) with my tasks and when I arrive at the office I know what I have to do. It's awesome.
Thank you again for the 2 days that are really useful.
L.D. Canadian Heritage
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From: CRA
"This was a great course, but more importantly it was greatly delivered by a very amazing/impressive instructor. Thanks."
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From: Public Health
"Highly recommend this course for all users of Excel. Informative and useful in the workplace. Thank You!"
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THE DEFINITIVE & COMPLETE EXCEL SERIES
We have extended our Excel offering for 2019 / 365 versions by adding several new premium courses in addition to our Excel Fundamentals courses.
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Excel 2019 / 365 Fundamentals and Premium Courses
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↑ Return to Seminars & Workshops
Communications & Behaviour Courses
Express Yourself! – Presentations, Meetings and Public Speaking
Of all the phobias out there, fear of public speaking is considered the highest. It affects 3 out of every 4 people. Public speaking fears can cause emotional and physical stress, which can ultimately limit your potential and play havoc with your career development. This great 2 day workshop will help you build self-confidence, take …
Bullying in the Workplace
Bullying is called the silent epidemic. Although half of workers have experienced or witnessed bullying, policies and laws dealing with it are far less prevalent. This is, in part, because bullying can be hard to identify and address. People wonder, what does bullying look like? How can we discourage it in our workplace? What can …
Core Negotiation Skills
Negotiation is a key skill that, when mastered, can enhance communications and provide better results from communication. This two-day course will teach participants the basics of negotiation, how to prepare to negotiate, ways to respond to negotiation challenges, difference between “win-win” and “win” solutions, and how to create sustainable agreements. How You Will Benefit: …
Dealing with Confrontational Co-workers
Whether we like it or not, conflict in the workplace is a part of life. Personality clashes and people butting heads over different agendas are commonplace wherever you go and work. When dealt with quickly and with a positively, conflict can provide opportunities for growth and it can foster a better understanding among those involved. …
Dealing With Difficult People
Success in dealing with difficult and confrontational people comes from understanding how we behave, as well as how we can influence others. If we approach difficulties as needing to take place in one or a series of conversations, and we approach those conversations with a plan, we will find that we have less difficult people …
Essential Communications Skills: Dealing with Tact and Professionalism in the Workplace
An eye-opening 2 day workshop developed to improve your professional communication skills. This two-day workshop is designed to help you improve your interactions with other people in your workplace, at home and the world at large. This workshop gives participants the opportunity to improve the critical communication skills of listening, asking questions and being aware …
Influence and Persuasion
When we talk about influence and persuasion, we often talk about marketing and sales. However, we influence in many ways and with great frequency. If you want a raise, sometimes you need to persuade your boss. If you want to convince your team to adopt a change, help your staff make choices, or choose the …
Managing Conflict in the Workplace
2 Day Workshop Effective Mediation Techniques resolve conflicts, increase productivity and improve worker morale! This workshop is designed for those who work in supervisory, HR, or management positions. The ability to help resolve conflict productivity is what will set you apart from the rest and make you an indispensable asset to any organization. Through guidance, …
Managing Difficult Conversations
Course Overview You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives. Choosing to Have the Conversation Your first step in managing a difficult conversation (even if it happens suddenly) is to consider …
Mastering Your People Skills in the Workplace
An all-important 2 day workshop for those who wish to improve their interpersonal skills and supercharge their career potential. Success in the corporate world goes hand-in-hand with the ability communicate and to deal with the diverse group of individuals around you. It is no mystery that individuals with great interpersonal skills rise to the top …
Working Effectively with your Boss
Cultivating a productive working relationship with your boss involves an understanding of strengths, weaknesses, goals, work styles and needs. You depend on your boss for direction, feedback and support, while your boss depends on you for commitment, hard work and cooperation, to achieve the organization’s goals. This workshop will give you a better understanding of …