Core Negotiation Skills

Negotiation is a key skill that, when mastered, can enhance communications and provide better results from communication. This two-day course will teach participants the basics of negotiation, how to prepare to negotiate, ways to respond to negotiation challenges, difference between “win-win” and “win” solutions, and how to create sustainable agreements.

 

How You Will Benefit:

  • Understand the basic principles of negotiation
  • Prepare for negotiation
  • Respond to challenges
  • Understand win-win vs. win
  • Develop sustainable agreements

 

What We Will Cover:

  • Define negotiation.
  • Use key success strategies.
  • Apply different negotiation approaches.
  • Establish rules that lead to effective negotiation.
  • Effectively prepare the research that is required to negotiate, including your BATNA, WATNA, WAP, and ZOPA
  • Set limits.
  • Maintain composure when things get heated.
  • Collaborate and foster cooperation.
  • Remain focused.
  • Keep an open mind.
  • Decide what kind of relationship we wish to foster.
  • Use additional resources and expertise.
  • Keep an open mind.
  • Create a sustainable agreement.
  • Incorporate everyone’s perspective.
  • Gain consensus.