Negotiation is a key skill that, when mastered, can enhance communications and provide better results from communication. This two-day course will teach participants the basics of negotiation, how to prepare to negotiate, ways to respond to negotiation challenges, difference between “win-win” and “win” solutions, and how to create sustainable agreements.
How You Will Benefit:
- Understand the basic principles of negotiation
- Prepare for negotiation
- Respond to challenges
- Understand win-win vs. win
- Develop sustainable agreements
What We Will Cover:
- Define negotiation.
- Use key success strategies.
- Apply different negotiation approaches.
- Establish rules that lead to effective negotiation.
- Effectively prepare the research that is required to negotiate, including your BATNA, WATNA, WAP, and ZOPA
- Set limits.
- Maintain composure when things get heated.
- Collaborate and foster cooperation.
- Remain focused.
- Keep an open mind.
- Decide what kind of relationship we wish to foster.
- Use additional resources and expertise.
- Keep an open mind.
- Create a sustainable agreement.
- Incorporate everyone’s perspective.
- Gain consensus.