Essential Communications Skills: Dealing with Tact and Professionalism in the Workplace

An eye-opening 2 day workshop developed to improve your professional communication skills.

This two-day workshop is designed to help you improve your interactions with other people in your workplace, at home and the world at large.

This workshop gives participants the opportunity to improve the critical communication skills of listening, asking questions and being aware of nonverbal messages.

This workshop can also help participants who are struggling to find that middle ground between being too aggressive and too passive, and how to counter the manipulative tactics of difficult people.

Participants also learn key elements of our communication with others that help us reveal appropriate information about ourselves, and get a handle on how to better manage ourselves for a professional image.

The most important aspect to your career’s success is your ability to communicate with others!

It’s a well known fact that the ability to communicate effectively and work well with others on the job can make or break your career.

In this great workshop you will do away with misunderstandings and miscommunication that hinder your ability to express yourself and prevent you from progressing as a professional

You Will Benefit By:

  • Learning to get your point across powerfully but diplomatically
  • Learning to be understood every time you speak and you will be respected by colleagues for your concise communications
  • Finding out how strong interpersonal skills will increase your personal power
  • Discovering the power of voice image, and find out how to strengthen yours
  • Understanding how to avoid unintentionally shutting the door to important information
  • Learning how to quickly defuse explosive or tense situations
  • Learning techniques for getting an adversary to see your point of view – and winning him or her over

In This Workshop You Will Learn:

  • How to make a dynamic impression in those crucial first few seconds
  • Effective methods of persuasion and consensus building
  • How to get your foot out of your mouth after saying something inappropriate
  • How to deal appropriately with backstabbing, ridicule and the aggressive tactics of others
  • Tips for presenting your point of view in a way that will garner respect
  • At what point communication usually breaks down between people
  • How to affect a positive outcome from conflicts

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