Announcements
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What are people saying about our courses?
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Re: our Memory and Recall Skills Course
I was in your group recently and I would like to let you know that I use the different methods for lists. It is true that we don't need paper anymore, specially when you are in the bus and you
need to remember some tasks. I visualize the ten items (pencil, swan etc.) with my tasks and when I arrive at the office I know what I have to do. It's awesome.
Thank you again for the 2 days that are really useful.
L.D. Canadian Heritage
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From: CRA
"This was a great course, but more importantly it was greatly delivered by a very amazing/impressive instructor. Thanks."
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From: Public Health
"Highly recommend this course for all users of Excel. Informative and useful in the workplace. Thank You!"
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THE DEFINITIVE & COMPLETE EXCEL SERIES
We have extended our Excel offering for 2019 / 365 versions by adding several new premium courses in addition to our Excel Fundamentals courses.
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Excel 2019 / 365 Fundamentals and Premium Courses
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↑ Return to Seminars & Workshops
Management & Administration Courses
Business Leadership Bootcamp: Becoming Management Material
This 2 day leadership bootcamp is a great tool for your leadership development. It is designed to help you create and accomplish your personal best, and to help you lead others to get extraordinary things done. At its core, leadership means setting goals, lighting a path, and persuading others to follow. But the responsibility entails …
Change Management: Change and How to Deal with It
If there is one constant in the universe it is – change! Change naturally brings uncertainty with it but all is not without hope. Even while the future holds uncertainties it also brings opportunity. It is vital that we keep focused on the positive aspects of change even during times of upheaval. Morale must remain …
Coaching: A Vital Leadership Skill
Coach, Role Model, Counselor, Supporter, Guide…do these words ring a bell? Being a coach involves being a role model, sometimes a counselor or supporter, and always a guide. Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Knowing how and when to coach is an essential skill that …
Conducting Effective Performance Reviews
Performance reviews are an essential component of employee development. Someone once said, “If you always do what you’ve always done, you’ll always get what you’ve always got.” And, remember what the German philosopher Goethe said: “Treat people as if they were what they ought to be and you help them become what they are capable …
Creating a Top-Notch Talent Management Program
Organizations recognize that they do better business when their people are engaged, motivated, and yes, talented. Having the right people in place at the right time is a key aspect to continued growth, success, or even just stability. This two-day course will provide you with just what it takes to have the right people ready. …
Developing High Performance Teams
Organizations Today To begin the day, we will look at how changes in organizations have affected teams. Types of Teams During this session, we will define the word “team.” We will also look at some different team models, including traditional teams, task forces, and cyber teams. Team Norms This session will look at some of the benefits and …
Essential Skills for Administrative Assistants
2 Days Workshop Prerequisite: None This workshop designed for those who work in support positions, to help them improve their everyday performance in an office environment. In this workshop we will help you identify productivity pay-offs and priorities, and build better relationships with those around you and with the person to whom you report. You …
Essential Skills for Supervisors and Managers
So you are making the great leap into management. But do you know all that is involved? This great course will cut your learning curve to a fraction of what it would take through trial and error. We will look at how to earn the respect of your co-workers which is so vital to your …
Leadership Skills for Supervisors: Communication, Coaching, and Conflict
Supervisors represent an important force in the economy. You have the power to turn on or turn off the productivity of the people who report to you. You are the crucial interface between the front line employee on the floor or the service desk and the higher echelon in your department. This two-day course is …
Managing Employee Performance through Accountability
So, how do you create a motivating environment that encourages people to go beyond their best? Inspiring someone to be their best is no easy task. Just how do you manage for optimum performance? Well, motivating people is only a piece of the puzzle. The other piece is accountability. It is a know fact that organizations …
Mindfulness for Managers and Supervisors
Think about how many times you lose your patience, get angry and go out of control during your workday. This is normal as we are emotional beings, except that as a Manager/Supervisor, we are expected to have a certain decorum, a discipline and not to indulge in and lose control of our emotions. The good …
Must have Skills for Office Managers and Administrators
In this era of dynamic change, office managers and administrators have never been more challenged than they are today. You are expected to do whatever it takes to keep everything together while change continues. This great 2 day course will help you develop key skills that are required for the smooth running of an office, including an assertive …
Performance Management – Improving Employee Performance through Accountability
Inspiring someone to be their best is no easy task. Just how do you manage for optimum performance? How do you create a motivating environment that encourages people to go beyond their best? It’s something you’ve seen lots of times before — employees who simply refuse to take responsibility and accountability for themselves. And it’s …
Progressive Discipline
Progressive Discipline is a formal and well defined practice designed to manage the process of working with problem employees and helping them improve their performance, attitude and effectiveness. Discover how early intervention keeps bad behavior from becoming a habit. With proper training, coaching and communication about expectations, your less-than-stellar employees may do a 180 – …
Strategic Planning & Execution: Getting it Done Right!
One of the key challenges for any organization, public or private, is making sure that everyone understands and buys into the direction of the organization. The risk is that without a clear vision and plan individuals may develop their own priorities and actually prevent you from getting where you need to be. Part of getting …